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Frequently Asked Questions

About Nuclear

What makes Nuclear so awesome

Nuclear Races challenge all levels of fitness ability & ages, testing courage, determination, teamwork & physical strength. Based on permanent farmland with mud, woods, rivers, lakes & fields Nuclear pushes participant’s limits over a fun combination of big & small obstacles packed on award winning courses which are mixed up at every event.

At Nuclear we continue to invest in our obstacles to ensure our racers enjoy their experience every time. Trademark obstacles include 20’ free-fall Deathslide, 15 lane Zip-wire into water, 120 metre permanent steel Gorilla Bars & 4 storey deep underground Secret Nuclear Bunker & there are hundreds more to fall in love with!

We also offer Rookie Races for children from 4-14yrs and a fully adjudicated competitive Challenge Cup Race for athletes who want to win prizes & recognition. It doesn’t matter if you’re a newbie taking on your first event or a veteran getting your #lovemud fix, you can Trust Nuclear it will be a muddy memorable one.

HOW COMPETITIVE IS NUCLEAR?

Nuclear events are 99% non-competitive. There are generally two types of participants who take part at Nuclear – running for fun or fast, furious fitties who’re out to prove they’re the best. The only competitive race is the NUCLEAR CHALLENGE CUP wave at Nuclear Fallout where winning the cup, cash rewards, prizes & leader board recognition is what it’s all about. Whatever your mindset is on race-day particpants are always encouraged to help each other – it’s the Nuclear way.

WHAT IS THE MISSION OF NUCLEAR?

Fun, healthy, rewarding, safe events for all abilities

WHO MAKES UP NUCLEAR HQ?

There’s a whole behind the scenes crew who make up Nuclear, to meet the HQ team. You can meet them here.

DOES NUCLEAR SUPPORT A CHARITY?

We work with various charities & community groups both locally & nationally. Get involved with fundraising for one our our charity partners by entering the Blesma charity wave at Nuclear Rush

Results & Photos

WHERE ARE MY RACE RESULTS?

Provisional results will be posted on our website as soon as the chip timing team have verified them (24 hrs after your race). Please bear with us while this is being done. Any timing queries email results@chiptiminguk.co.uk

WHERE ARE MY RACE PHOTOS?

Photos will be available to download/share/email from our website nuclear-races.co.uk and facebook.com/TheNuclearRaces/. Please be patient with us as we sort & upload 1000s of images as soon as we can after race-day. (Please be mindful that we can’t guarantee photos of your specific experience).

Race Specific Questions

WHAT DO I NEED TO BRING?

Bring photo ID and your ticket confirmation. We will re-send ticket confirmation by email 3 weeks before the event.
Bring a change of clothes, shoes & towel. A few black bin bag(s) for your post race wet kit is a good idea!

WHAT SHOULD I WEAR?

Wear fast-drying, breathable fabric t-shirts/base-layer/tights/shorts that you are happy to get VERY dirty and wet (technical fabric t-shirts are brilliant) Browse Here. Remember cotton gets heavy & cold when wet – skin dries quickest, less is more! Tie laces on trainers tightly otherwise they will get sucked into the mud (the bigger the grip the better, strictly NO studs or spikes).

HOW LONG DOES IT TAKE TO GET ROUND THE COURSE?

RUSH & FALLOUT
7K approx. 1-2hrs
12K approx. 2-3hrs

BLAST & BLACKOUT
Approx. 1hr to finish 1 x 5k lap

ROOKIES
Allow approx. 45mins

DO I HAVE TO BE SUPER FIT TO TAKE PART AT NUCLEAR?

Nuclear events are designed to challenge all abilities, ages & levels of fitness. We encourage everyone to take their race at their pace – walk it, run it, you don’t need to be a super-hero to take part & there’s no pressure to succeed. Any kind of fitness will help you get the most out of your Nuclear obstacle experience. If you’re in it to win it at November’s Challenge Race you’ll need to be both very fit & very fast.

WHAT KIND OF SHOES SHOULD I WEAR?

Running shoes (no plimsols) are best – the bigger the grip the better.

WHAT’S THE BEST WAY TO PREPARE FOR A NUCLEAR EVENT?

Use our obstacle races as a fitness goal. Mix up your exercise for an all over body work-out or check out our training bootcamps & sessions at Nuclear.

I’M BOOKED TO RACE 12K, CAN I DECIDE TO DO THE 7K INSTEAD?

The 7k/12k split is clearly marked on the course, if you’ve entered the 12k race you can drop down to the 7k at the split but you can not do the other way about.

DO YOU NEED TO BE ABLE TO SWIM?

Some swimming ability will help but you do not need to be able to swim. At the Rush/Fallout Lake Zone there are buoyancy vests available & a water safety team in & out of the water

CAN I MISS OUT OBSTACLES OR WALK ROUND THEM?

Attempt as many or as few obstacles as you like – it’s your challenge! There are no penalties for failing or missing out an obstacle – walk it, crawl it, run it, slog it (except the Gorilla Bar trenches)

DO 7K & 12K RACES START TOGETHER?

7 & 12k runners start in the same wave. You will run together until 7k where 12k runners will split. There’ll be warning signs, arrows and a Nuclear marshal at the split to guide you

IS THERE SOMEWHERE TO LEAVE MY BAG/KEYS WHILE I RACE?

Leave a bag (1 per person) before your race & collect it at the finish zone after the wash-down. Bring clean dry clothes/keys & a bit of money in your bag for afterwards. The large bag-drop is free & staffed. Please use it at your own risk.

CAN WE STAY/CAMP?

You’re welcome to camp free of charge onsite at Nuclear Races. If you would like to camp & did not book camping when purchasing your race ticket you will need to register by going back into your confirmation email & select EDIT to update your booking. The camping area is a grass field with no facilities. Follow the camping signs from the car-park. Expect a toilet. Please be mindful & respectful of other campers & our neighbours at night/early in the morning.

IS THE UNDERGROUND BUNKER ONLY IN THE NIGHT BLACKOUT RACE?

In 2017, the bunker is only an obstacle at the night event because it is open to the public as a tourist attraction in the daytime. In 2018, the bunker will be an obstacle for everyone to attempt in the September Blast daytime event too.

IS THERE SOMEWHERE TO GET WASHED & CHANGED?

We have outdoor hot water wash down showers at the finish zone. Please follow the wash-down procedure including the cold water troughs so we can get you warm & dry quickly. We’ll be limiting the time spent under the showers to prevent queues. DON’T bring shampoo & soap – leave that for your shower at home! Please follow our marshal’s instructions so we can get you to your bag/hot drink, warm clothes & heated changing tent as quickly as possible & be mindful of the cold person behind you!

Registration

I CAN’T FIND MY RACE CONFIRMATION EMAIL FROM NUCLEAR RACES:

To find your email confirmation in your inbox try typing NUCLEAR RACES LTD into the search bar. Nuclear HQ will re-email all ticket holders a copy of their confirmation 3 weeks before race-day.

I’M HAVING PROBLEMS BOOKING

If you’re having problems please trying using a different device or browser. If you’re still having trouble contact us.

WHAT’S INCLUDED WITH THE TICKET?
  • Race technical t-shirt
  • Medal
  • Car-parking
  • Action photos
  • Hot wash-down
  • Heated changing tents
  • Hot cup of finish line tea
  • Camping

 

HOW CAN I RAISE MONEY FOR A CHARITY?
  • Grab 10 or more mates & get 10% discount on team booking
  • Promote your charity by producing a sponsorship link/form & share with your community
  • Email Nuclear for promo fliers & poster
  • We work with the Blesma CHARITY – support them & join their wave
WHAT IS THE MIGHTY MUDALLION MEDAL?

We think you’re pretty damn amazing if you survive all three of our different Nuclear obstacle courses in one year so we reward everyone who completes

1.RUSH (including Oblivion)
+
2.BLAST OR BLACKOUT
+
3.FALLOUT (including Challenge Cup)

with an extra medal at the end of the year. It’s the mother of all medals reflecting the mother of all achievements. (season pass holders qualify for the Mudallion too)

CAN I SHOW MY TICKET AT REGISTRATION ON A MOBILE

Confirmation can be brought to registration on a phone or printed paper copy. Please be READY to show your ID & confirmation when you reach the registration desk.

I HAVE NOT RECEIVED AN EMAIL CONFIRMATION

Check ALL work/home email accounts & spam boxes or type NUCLEAR RACES LTD in the inbox search bar. If still no email confirmation is found, contact info@nuclear-races.co.uk – please be aware the Nuclear HQ crew have limited access to phone signal & WI-FI on the week leading up to race-day. 

IF I MISS MY WAVE (START) CAN I JUMP INTO THE NEXT ONE?

To enter the start area you will be required to hand in the colour coded wave start wristband you received at registration on race-day. If you do not have the correct colour wristband or display a timing chip you will not be able to take part in that wave.

WHERE’S MY RACE NUMBER?

In the confirmation email sent to the email address you used at time of booking/registering.

Transfers/Cancellations

CAN I GET A REFUND?

We do not offer refunds for any Nuclear Race ticket including Season Passes. If you’ve taken out Booking Protect Insurance at time of booking (which covers you for medical injury, direct family member bereavement & any other circumstances within the Booking Protect Insurance Terms & Conditions) you may be able to make a claim via the Booking Protect email confirmation received at time of booking.

My friend decided not to run in the event. Can I take his/her place after the transfer deadline has passed?

No, all race data will be with our insurance & chip timing partners & due to safety & emergency concerns, no substitutions are allowed after the transfer date has passed.

CHANGING MY BOOKING & TRANSFERRING MY ENTRY?

Transfer your ticket to somebody or change start wave up until 10 days before race-day Go back into your confirmation email, select the link to EDIT or TRANSFER.

Teams

HOW DO I CREATE A TEAM?

As the organiser, select the team option & book on as a team captain. Create a team name & reserve the amount of people who will be in your team. The Team Captain will receive an email confirmation with password and team name which they must send to their team members inviting them sign up.

HOW CAN I MAKE A TEAM/GROUP BOOKING?

Our online booking system on our website enables you to book your team either individually or as a group.

IS THERE A DISCOUNT FOR A TEAM TO RAISING MONEY FOR CHARITY?

At Nuclear we encourage participants to fundraise for their favourite charity. Bigger the team, bigger the ticket discount. All Nuclear Race events have a limited early bird opportunity – make the most of the discounted tickets at low prices.

WHY MAKE UP A TEAM?

Teams of 10 or more receive discounts. Team captains are able to reserve 10 tickets in a particular wave for a period of time.

HOW DO TEAMS WORK?

Creating a team allows everyone in your group to book together in the same wave. Taking part as a team can increase camaraderie. Wearing the same colour kit, team t-shirt or fancy dress theme is a great way to build group bonding – it looks great in the photos too!
Nuclear Races are more fun when you run with friends, colleagues or your family. There’s no limit to the size of your team, so don’t be shy – invite everyone you think is ready to #LOVEMUD

WHAT’S THE MINIMUM TEAM SIZE?

Teams must have 5 or more individuals but there’s no limit to the size of your team! Discounts and rewards apply for groups of 10 or more people.

IS THERE A DISCOUNT FOR TEAM/GROUP BOOKING?

There sure is, we offer a discount, free race ticket and Nuclear Dryrobe depending on the size of your team – check out the Team page

DO ALL TEAM MEMBERS HAVE TO SIGN UP AT THE SAME TIME?

No, the Team Captain can reserve spaces for a maximum of 30 days. Team members can join up at any time within the reservation period – just book using the Team name & password forwarded to you by your Team Captain.

CAN WE ADD PEOPLE TO OUR TEAM?

Yes you can keep adding to your team as long as there are spaces in your wave. If you’re booking on behalf of other team members, make sure you have all their relevant information: t-shirt size | email address | medical conditions | DOB. You will also need to get permission (from the participant )to sign the waiver on their behalf.

AS TEAM CAPTAIN, CAN I INCREASE THE RESERVED TICKET CAPACITY?

No, but you can add team members as long as there’s room in the open wave.

CAN TEAM MEMBERS START AT DIFFERENT TIMES?

Yes of course, you can race in different waves, but where’s the fun in that?

THERE’S NO SPACES LEFT IN MY RESERVED TEAM BOOKING OR WAVE, HOW DO I ADD MORE?

It’s not possible to add further spaces to to your reserved allocation. It is possible for your whole team to move to the next open wave which can be done by going back into your email confirmation and editing your booking. Alternatively contact Nuclear HQ.

Spectators

CAN WE BRING SPECTATORS?

We encourage you to bring your friends and family to come along to support and watch you; there’s loads of obstacles to watch in and around the event village spectator zone, good food, trade stands, Nuclear Merchandise Shop, entertainment and stuff to see and do!

CAN SPECTATORS WATCH THE RACE?

There are excellent spectator viewing areas of 10+ obstacles in & around the event village including the start & finish. A course map in event village shows the spectator accessible zones. Follow the black spectator signs to designated viewing areas, Please tell your supporters to adhere to the No Entry signs & not to walk across fields of crops.

Access to the full course is not available due to safety concerns.

Spectators must make their own decision as to whether they can reach or undertake the journey to spectating areas, which due to the nature of the sport, may be on uneven terrain.

DO YOU CHARGE A SPECTATOR FEE?

There’s a £2 (cash only) spectator (non-runners/spectators/supporters) entry charge (free entry for children 12yrs & under)

HOW DO I GET MY SPECTATOR TICKETS?

Pre-pay for your spectator ticket to save time & queues. Buy your ticket here Bring the confirmation email with you to show at the event village entrance on race-day or pay on the gate on race-day.

Rookies

WHAT IS INCLUDED IN A ROOKIE TICKET?

• Nuclear Rookie Medal
• Personalised certificate
• Free photos
• Fully marshalled course
• Chip timing
• Hot shower wash-down & changing area
• Two spectator/guardian tickets free of charge

HOW OLD DO YOU HAVE TO BE TO PARTICIPATE IN ROOKIES?

Children from 4 to 14yrs can take part in our specially designed obstacle courses for kids. Young Rookies grow into strong Nuclear Racers. A grown-up/parent of 4-6 year olds must accompany their children on the course. Parents of 7-9 years = optional. 9-14 years run unaccompanied. 

DO I NEED TO PAY FOR A SPECTATOR TICKET IF MY CHILD IS TAKING PART IN THE ROOKIE RACES?

There are 2 x free spectator tickets with every Rookie Race ticket. In order to enter the race village smoothly, print off the race information email (black & yellow) twice. One is for the free adult/grown up + Rookie racer to enter and one is for the second free adult/grownup accompanying the Rookie.

There’s a £2 (cash only) spectator (non-runners/spectators/supporters) entry charge (free entry for children 12yrs & under) before entering the event. To save time & queues, share this SPECTATOR BOOKING with your supporters so they can pre-book their entry. More time = more fun!

CAN I WATCH MY CHILD GOING OVER ALL THE OBSTACLES?

There isn’t access to the full Rookie course but spectators and parents can view most of the obstacles from the marked off area outside of the course and at the finish line. Please stay off of the course at all times. There is plenty of opportunities for parents/carers to take action photos of their child and at the survivor wall at the finish. Spectators can also watch the adult obstacle racing in and around the event-village.

HOW LONG DOES IT TAKE A ROOKIE TO GET ROUND?

Allow 45 minutes depending on ability, speed and age of the child.

CAN THE CHILDREN MISS OUT OBSTACLES?

There’s no pressure to complete the obstacles – we want Rookie obstacle racers to grow in confidence from their experience.

ARE THERE WASH DOWN AND CHANGING FACILITIES?

A hot outdoor wash-down shower is available for getting the worst of the mud off, plus a changing area. Bring a spare set of warm clothes/shoes plus water to drink.

There are toilets and child only changing tents on site and hot outdoor wash-down showers for getting the worst of the mud off (under parental supervision). We will be limiting the time spent under the showers to prevent queues. Please DON’T bring shampoo and soap – leave that for your shower at home! Please follow our marshal’s instructions so we can get you to the changing tent as quickly as possible and be mindful of the child waiting behind you!

CAN I HELP MY CHILD OVER OBSTACLES & RUN ALONGSIDE?

4-6 year old Rookie children must be accompanied on the course by a grown-up (it’s free of charge and also optional for older children). Grown-ups run alongside and step in with help over obstacles if the child needs it, stepping back from the course so it’s clear for other participants. Grown-ups do not undertake any obstacles but should expect to get wet and dirty.

ARE ROOKIE RACES COMPETITIVE?

We love children to try their best, but everyone is a ‘winner’ at Nuclear. There are no prizes for fastest winners.

HOW LONG ARE THE ROOKIE COURSES?

Rookie 4-8 years of age complete 1 x 1.5k lap  (15+OBSTACLES)

Rookie 9-14 years of age complete 2 x 1.5k laps – 3k  (30+ OBSTACLES)

DO CHILDREN NEED TO BE ABLE TO SWIM?

There is no swimming involved in the Rookie course but be prepared for the dunk at the slide.

IS THERE A DISCOUNT FOR TAKING PART IN BOTH ROOKIE RACES IN ONE YEAR?

No there isn’t but you can earn an extra, super-sized Mudallion medal by racing both Rookie obstacle races in one Nuclear year. Just book and take part in BOTH Nuclear Rookies (May) + Nuclear Rookies (September) events at The Nuclear Races.

ARE THERE PHOTOS TAKEN ON THE COURSE?

Expect photos to be taken around the course & posted on our social media sites. We cannot guarantee a photo of every Rookie. A survivor photo-wall is at the finish.

IS THERE A SHOP TO BUY A SOUVENIR?

Children’s Nuclear kit is available prior to race day online at the Nuclear Shop. You can purchase a variety of souveniers and kit including Rookie technical and cotton T-shirts, hoodies, onesies and Rookie water-bottles at the Nuclear Shop in the event village on race-day.

ARE ROOKIES TIMED, ARE THERE RESULTS?

Every Rookie is chip timed, results are available post-race via our website.

CAN WE TRANSFER A ROOKIE TICKET TO SOMEONE ELSE OR A DIFFERENT RACE?

You are able to transfer to the next Nuclear Rookies Race at Nuclear Blast on September 16th 2017 up until midnight Friday 5th May. Please email damian@nuclear-races.co.uk before the deadline, the transfer will be administered after 14 May. If you need to transfer a participants details to a new ticket holder, please email info@nuclear-races.co.uk

CAN WE GET A REFUND?

We do not offer refunds

I HAVE CHILDREN WHO CROSS OVER THE TWO AGE CATEGORIES – CAN THEY RACE TOGETHER?

The older age group can race in the younger age category but not the other way about

Miscellaneous

DO YOU CHARGE A PARKING FEE?

Car-parking is free at Nuclear Races and is next to race-village a short walk away.

ARE DOGS ALLOWED?

Well behaved dogs on leads at all times are allowed. Please clear up after them.

HOW DO I MARSHAL AT ONE OF YOUR RACES?

We are always on the hunt for volunteers to help out on race-day. As a thank you for your help we offer free entry to a race, Nuclear Dryrobe, kit voucher plus food to eat at the event. Marshalling at Nuclear is very popular and spaces fill quickly. Marshal registration for each event is via our website nuclear-races.co.uk. Please email marshal@nuclear-races.co.uk to find out when the next event’s marshal registration will open

WILL THERE BE MEDICAL HELP?

A professional emergency NHS medical team will be roaming the course, the site and the event village in a 4×4.

CAN I PAY TO HAVE MY DRYROBE DEAL DELIVERED?

Yes you can select the option at checkout – alternatively if you’ve changed your mind and would now like your Dryrobe delivered asap, email shop@nuclear-races.co.uk

NUCLEAR DRYROBE DEAL - PRE-PAID COLLECTION:

Take your booking confirmation email to the Nuclear Shop in the event village. Please bring ID

CAN I UPGRADE TO THE DRYROBE DEAL?

If you’ve already purchased your ticket, but would like to upgrade it to the Dryrobe offer, enter your account via your email confirmation & edit/upgrade from there.